Payment Methods

Effective date: July 22, 2026

Store: TopDollX

Website: www.topdollx.com

TopDollX supports four payment categories:

1. Debit cards and eligible bank cards
2. Credit cards
3. Cryptocurrency
4. PayPal

Only the methods, card brands, currencies, cryptocurrencies, and blockchain networks displayed during the official TopDollX checkout are available for a specific order. Availability may differ by destination, currency, order value, provider risk controls, and regulatory requirements.

1. Order currency and final total

Unless checkout states otherwise, TopDollX prices and orders are denominated in U.S. dollars (USD).

Before order submission, checkout displays the amount charged by TopDollX, including the product price, selected paid options, discounts, shipping, and tax collected at checkout. Import duty and other destination charges are governed by the Shipping Policy and the order confirmation.

A bank, card issuer, PayPal, cryptocurrency processor, wallet provider, or other payment service may separately charge currency-conversion, cross-border, network, financing, cash-advance, or account fees. TopDollX does not set or receive those third-party fees.

2. Debit cards, bank cards, and credit cards

Eligible debit, bank, and credit cards are processed through the secure card options shown at checkout. A card is accepted only after the payment provider and issuer approve authorization and any required authentication.

The customer must provide accurate:

• cardholder name;
• billing address;
• card information requested by the secure payment form; and
• authentication or verification requested by the issuer.

TopDollX may receive limited transaction information, such as card brand, last digits, authorization result, payment status, billing address, and fraud result. TopDollX does not ask customers to send a complete card number, security code, PIN, issuer password, or one-time authentication code by email, contact form, or chat.

A card issuer may place a temporary authorization hold even if an order is later rejected or cancelled. The issuer controls when a released hold disappears.

3. PayPal

When PayPal is available, selecting it transfers the customer to PayPal's authorized payment flow. The customer must complete payment using an eligible PayPal account or payment method supported by PayPal for that transaction.

PayPal controls account eligibility, login, funding source, currency conversion, risk review, buyer-protection process, and posting time. A pending, denied, reversed, or incomplete PayPal transaction does not create a paid order until TopDollX receives successful payment confirmation.

TopDollX will never ask for a PayPal password or one-time security code.

4. Cryptocurrency

Cryptocurrency is accepted only through the cryptocurrency option displayed in the official TopDollX checkout.

Supported asset and network

Use only the exact cryptocurrency and blockchain network selected at checkout. A token with the same name on another network is not interchangeable. Sending an unsupported asset, using the wrong network, or sending to an expired or unrelated address may result in permanent loss that TopDollX and the processor cannot recover.

Payment quote

The checkout quote states the cryptocurrency amount and its expiration time. The payment must be transmitted within that period. If the quote expires before payment is detected, restart checkout or follow the processor's instructions; do not reuse an expired payment request unless the official payment page permits it.

Network confirmation

A broadcast transaction is not complete merely because it appears in a wallet. The order remains unpaid or pending until the processor receives the required blockchain confirmations and reports successful settlement to TopDollX.

Underpayment, overpayment, and fees

The customer is responsible for wallet and network fees in addition to the exact cryptocurrency amount requested by checkout. Deducting a network fee from the requested amount may cause underpayment and delay the order.

An underpayment or overpayment is handled through the cryptocurrency processor's official procedure. Do not send a second transfer unless the official payment page or TopDollX support provides authenticated instructions for the same order.

Irreversibility and security

Blockchain transfers are generally irreversible. Verify the asset, network, amount, destination, and order reference before authorizing the transfer. TopDollX will never request a cryptocurrency private key, wallet recovery phrase, or seed phrase.

Cryptocurrency refunds

If a refund is approved under the Returns & Refund Policy, the refundable amount is based on the USD value captured for the refundable portion of the original order. It is not based on the number of cryptocurrency units sent or the cryptocurrency's value at the time of refund.

The processor determines the supported refund route and may require a verified destination address. Network and conversion fees charged by a third party are not refundable by TopDollX. Never provide a private key or seed phrase to receive a refund.

5. Payment authorization and order acceptance

Successful payment does not by itself guarantee order acceptance. TopDollX may review payment authority, fraud risk, sanctions, age eligibility, address, configuration, inventory, and lawful delivery before accepting an order.

An order is not ready for production or fulfillment while payment is:

• pending;
• partially paid;
• under review;
• unauthorized;
• reversed;
• expired; or
• awaiting required blockchain confirmation.

If TopDollX rejects an unshipped order after payment was captured, the captured amount will be refunded through the original payment channel according to this policy and the Returns & Refund Policy.

6. Verification and fraud prevention

For a high-value, unusual, cross-border, or risk-flagged order, TopDollX or the payment provider may require additional verification before acceptance. Verification may include confirmation of identity, billing authority, shipping address, recipient, or transaction ownership.

Provide verification only through the authenticated method identified by TopDollX or the payment provider. Mask information that is not requested. TopDollX will not request a complete card number, security code, account password, private key, or seed phrase.

An order may be held or cancelled when payment authority or fraud concerns cannot be resolved.

7. Failed, pending, duplicate, or reversed payments

Failed payment

Confirm the billing information, available funds, issuer approval, selected network, and provider instructions. If the issue continues, contact the relevant bank or provider or use another payment method displayed at checkout.

Pending payment

Do not submit repeated payments while the first payment remains pending. Contact TopDollX with the order reference and provider transaction reference, but do not send complete credentials.

Duplicate payment

If two completed payments were captured for the same order, contact TopDollX. After verification, the duplicate amount will be refunded through the channel that processed the duplicate transaction.

Reversed or disputed payment

If a payment is reversed, recalled, charged back, or otherwise removed before fulfillment, TopDollX may place the order on hold or cancel it. If the product has already entered production or fulfillment, TopDollX may provide the order record and evidence to the payment provider and pursue lawful recovery.

8. Payment-statement description

Packaging privacy and payment-statement descriptions are separate.

The statement description is determined by the payment channel, processor, acquiring bank, PayPal, cryptocurrency provider, and card issuer. It may show TopDollX, a shortened merchant name, or the provider's descriptor. TopDollX does not guarantee that every bank, card, PayPal, or cryptocurrency statement will use a specific neutral description.

If the exact statement description is important, contact TopDollX before ordering and identify the intended payment category. Do not submit payment until the information available for that channel is acceptable to you.

9. Payment security

Checkout is processed through Shopify and the payment services displayed during checkout. Customers should confirm that they are on the official `topdollx.com` website and should not complete payment through an unsolicited link, personal account, or unverified wallet address.

TopDollX does not store or request complete payment credentials through ordinary customer-support messages. Payment providers process sensitive credentials according to their own security and privacy programs.

10. Refund timing

TopDollX initiates an approved refund within 10 business days after all approval conditions in the Returns & Refund Policy are satisfied. A business day is Monday through Friday, excluding U.S. federal holidays.

Refunds are sent through the original payment channel whenever technically supported. The bank, issuer, PayPal, cryptocurrency processor, or network controls final posting time after initiation.

11. Payment disputes

Contact TopDollX promptly about an unrecognized charge, duplicate payment, missing credit, non-delivery, or product problem. This gives us an opportunity to investigate the order and payment record.

Contacting TopDollX does not waive or shorten a non-waivable legal or payment-provider dispute deadline. Do not seek both a TopDollX refund and a provider chargeback for the same amount.

12. Contact

Use the TopDollX Contact Us page for payment questions. Include the order number, payment category, date, amount, and provider transaction reference. Send only masked card information. Never send a password, PIN, complete card number, security code, private key, or seed phrase.